Welcome To Performance Telecom...

Performance Telecom is a leading independent reseller working with multiple Tier 1 suppliers to provide the best inbound & outbound solutions delivered via a single bill and a single point of contact.

We have over 10 years of experience in the telecoms sector, supporting our well established and expanding customer base and we’re proud of our substantial contribution to their growth, which is why we enjoy their continued loyalty in such a competitive telecoms market.

High Performance Call Centre

Remarkable contact centre functionality at a fraction of the
cost compared with premises based hardware, with all the
flexibility that a multi-site solution brings.Virtually no up-front costsTotally scaleablePay as you useSuper reliable

Numbering and
Campaign Tracking

For marketing and telecoms management professionals alike we have all the tools to deliver simple and effective administration and in depth operational and campaign analysis.

Call Recording & Compliance

Performance Telecom have been busy this last year developing what is quite simply the most advanced hosted call recording / agent monitoring system available in the UK market.
Pay for what you useSecure offsite fully compliant storage and back upOnline play back, agent scoring, monitoring
and comprehensive reporting

Business Continuity & DR

Real Time Activation of Multiple Inbound DR PlansContingency Planning for all Fixed Lines & DataManaged Multi Network Line SupplyManaged Carrier Network Failure Back UPUnique Protection from Local & Network Failures

Automation

Telecoms and Web technology have leapt forward over recent years, presenting fabulous opportunities for organisations to automate repetitive tasks that would traditionally require call handling staff.

In a struggling world economy, can you afford not
to explore this new world of efficiency and self service?

Home Working

We now offer a complete suite of services specifically for the small office and home office, including; phone line, high speed broadband, 08 numbers, mobile connections (voice & data) and live operator message taking, all billed on one invoice for easy administration.
Flexible contractual terms for bulk home worker
connections, with full monitoring and audit trail
facilities provided.

Connectivity

As an independent telecoms reseller of services
delivered over 6 x Tier 1 fixed line network and one major uk mobile network, performance telecom are able to offer
our customers connectivity solutions that fit like a glove, even if that means hybrid supply from several of
our carrier partners.

Channel Partners

Are you a telecoms reseller, dealer, call centre or interested in our affiliate scheme ?

Looking for a market leading product set with managed billing and support options ?

Do you want to win new business, secure your base and maximise profit ?

Cost Reduction

Keeping costs down for any organisation is key for efficiency, growth and profitability. Performance Telecom are well placed when it comes to telecoms rationalisation projects due to
significant buying powerlabour and infrastructure saving technology rapid time to implementationoperational insight and simplified administration