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Home / Blog / Label: customer satisfaction survey

News & Views...

Keeping you up to date with industry news & events as they occur...

Friday 07th October 2011Introducing the new Multimedia Customer Satisfaction Survey.

Performance Telecoms Customer Satisfaction Survey is now a fully functional Multimedia survey solution with Phone, Web & SMS integration as standard.
 
Because our solution is integrated, you can give respondents a choice of answering via telephone (for IVR/SMS collection) or web.

We deliver your customer’s feedback to a 'live' contact centre wall board and a secure web page, where you can see your survey results and listen to (or read) word for word comments. Both are updated in real-time and available 24/7, 365 days a year!
 
It's a fast, flexible, very easy to use and there's no capital cost!
 
For more information, call us on 0845 456 1500 or contact us via email.
 
 

Posted on October 07th 2011 at 08:06am by Guy Whettam
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