News & Views...
Keeping you up to date with industry news & events as they occur...
Friday 05th November 2010Royal Caribbean Choose PT...Having already used Performance Telecom (PT) to service an estimated 40% of it's inbound requirements, RCCL recently decided to deal exclusively with PT.
The announcement sees Royal Caribbean Cruise Lines set to benefit from Performance Telecom's highly tailored service, designed to fulfil all current & future telecoms needs whilst adding tremendous value & greatly enhanced productivity via the integration & delivery of their powerful, flexible & innovative
Call Centre Solutions.
To see how your business could benefit from our exceptional, inbound & outbound call handling products & services, visit us at www.performancetelecom.co.uk
Posted on November 05th 2010 at 11:35am by Guy Whettam
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Friday 05th November 2010Automated Telecoms...After 11 years working primarily as a reseller of tier one products & services, the development team at Performance Telecom saw an opportunity to create enhanced web-based applications from traditional telco products, and launched Automated Telecoms; as a result.
Within two years, we had produced our pioneering range of automated solutions. Employed as extension applications & working with Virgin Media's excellent Call Manager platform, the user receives all the benefits of Tier one supply whilst gaining comprehensive access to our range of
Real Time Stats applications, ground-breaking
Disaster Recovery solutions, and our highly flexible
Automated Cust Sat & Transcription products.
The complete range of automated solutions are delivered quickly & at a fraction of the cost of premise based equipment, they require absolutely no capital outlay and are available for a low monthly cost.
For more information, or to discuss your requirements with one of our product specialists, simply call us on
08453 303 303 or visit us at
www.performancetelecom.co.uk. We're always happy to help.
Posted on November 05th 2010 at 10:31am by Guy Whettam
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Thursday 04th November 2010Performance Telecom Launch New Look Website...Performance Telecom are proud to announce the launch of our new look website...
Far from a refreshing facelift, the entire site has been completely redesigned & re-engineered to ensure a stylish, user friendly & effective browsing experience. All that's great about Performance Telecom is now more accessible than ever and we've added our Automated Solutions to what has already been described as a
"remarkable" portfolio of call centre products.
Visit us at www.performancetelecom.co.uk and see for your self how our innovative range of products & services could enhance your performance, whatever your telephony needs.
Posted on November 04th 2010 at 09:52am by Guy Whettam
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Wednesday 03rd November 2010No Capital?.... No Problem!It's no secret; poor call centre performance will inevitably lead to disgruntled, dissatisfied customers, all to often the result of insufficient hardware & inappropriate guidance or industry advice . With no remaining budget the temptation to bury your head in the sand can trigger a landslide of longterm problems.The good news for you, is scenarios such as these can be confined to 'what if's' & 'maybe's', providing you act before it's too late.
Performance Telecom have been delivering first class hosted solutions to UK businesses for over 11 years, providing incredibly powerful, flexible & innovative solutions, deployable quickly & at a fraction of the cost of premises based equipment. Our entire suite of
Call Centre Solutions are available for a minimal monthly cost & require absolutely no capital outlay.
For more information, a free trial or to speak with one of our industry experts visit us at
www.performancetelecom.co.uk where we're always happy to help.
Posted on November 03rd 2010 at 04:27pm by Guy Whettam
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Wednesday 03rd November 2010Performance Telecom Present Tariff Union...Finally, a no nonsense outbound calling model that guarantees the UK's most competitive rates every single month. You'll find no hidden charges or connection fees & no inflationary increase clauses. At Tariff Union our terms & conditions are written in plain English and remain completely transparent. In fact, our confidence in both Tariff Unions rates & first class customer service is such, that we've opted for a simple 30 day rolling contract, meaning you're free to leave any time you want after the first month.
If you're interested in finding out how we do it, require an instant online quote, or wish to speak with a member of our team, simply visit us at
www.performancetelecom.co.uk. We look forward to hearing from you.
Posted on November 03rd 2010 at 12:17pm by Guy Whettam
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