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2014 (1) June (1) True Insight 2013 (9) July (1) SEEKING FREELANCER (REMOTE WORKER) - PYTHON DEVELOPER May (1) This is how our customers regard us - I think! March (3) The Evolution of your Contact Centre starts here.... Happy Customers - Who Could Want More? The Life of a Telephone Call February (1) Want to turn your Call Centre into a Profit Centre? January (3) Performance Telecom introduces a Multi Media Customer Satisfaction Survey Performance Telecom Office Relocation 2012 was an exciting year for Performance Telecom 2012 (26) December (1) Progress catches up with technology and gains the Parlimentary seal of approval. November (2) Performance Telecom invited to the Houses of Parliament. The North West Contact Centre Awards 2012 : Videos Now Live October (3) Performance Telecom gold sponsors of the Call North West Awards 2012 Successful Debut at Call Centre Expo Performance Telecom sponsor the European Call Centre and Customer Service Awards 2012 August (1) Opportunities for the disabled July (1) 'Citius, Altius, Fortius' June (3) Further expansion see's new head of Telemarketing Apple iCloud helps us all Euro 2012 - are we really happy with team selection? May (4) Performance Telecom expand Sales and Customer Service PT delighted with Hatfield House feedback PT to be main sponsors for the inaugural London & South East Contact Centre Forum Awards PT to preview new services to top customers March (3) PT to exhibit at Stanstead Call Centre and Customer Services Summit Performance Telecoms MD to Judge at European Call Centre Awards 2012 New Customer Services Team Member Starts Today February (3) PT Confirmed as Lead Sponsor for SECCF Awards New Marketing Co Ordinator Joins the PT Marketing Team PT Sponsor European Call Centre & Customer Service Awards 2012 January (5) Ofcom failing both the consumer and industry while mobile networks continue blatant NGN rip off Another New Team Member Joins CS Performance Telecom to exhibit at Call Centre Expo 2012 PT Complete 250k installation for Motability Operations PT to exhibit at Forum Events - Call Centre & Customer Services Summit 2011 (13) November (4) Government look to promote home working Home working can help to attract higher quality staff. Customer Loyalty is top business priority. Performance Telecom is proud to be the chosen partner of Guthy - Renker UK October (7) Have you considered flexible working on-demand this Christmas? Performance Telecom announce the appointment of Adrian Teasdale as new Chief Technical Officer. Introducing the new Multimedia Customer Satisfaction Survey. The iPad Challenge... PT at the Call Centre & Customer Service Summit See you at Call Centre Expo... Performance Telecom strengthens board to drive growth. September (1) Job Opportunity: Frontend web designer / developer February (1) Accurate, instant customer feedback from Performance Telecom 2010 (5) November (5) Royal Caribbean Choose PT... Automated Telecoms... Performance Telecom Launch New Look Website... No Capital?.... No Problem! Performance Telecom Present Tariff Union...

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Keeping you up to date with industry news & events as they occur...

Friday 05th November 2010Royal Caribbean Choose PT...

Having already used Performance Telecom (PT) to service an estimated 40% of it's inbound requirements, RCCL recently decided to deal exclusively with PT.
The announcement sees Royal Caribbean Cruise Lines set to benefit from Performance Telecom's highly tailored service, designed to fulfil all current & future telecoms needs whilst adding tremendous value & greatly enhanced productivity via the integration & delivery of their powerful, flexible & innovative Call Centre Solutions.
To see how your business could benefit from our exceptional, inbound & outbound call handling products & services, visit us at www.performancetelecom.co.uk 

Posted on November 05th 2010 at 11:35am by Guy Whettam

Friday 05th November 2010Automated Telecoms...

After 11 years working primarily as a reseller of tier one products & services, the development team at Performance Telecom saw an opportunity to create enhanced web-based applications from traditional telco products, and launched Automated Telecoms; as a result.

Within two years, we had produced our pioneering range of automated solutions. Employed as extension applications & working with Virgin Media's excellent Call Manager platform, the user receives all the benefits of Tier one supply whilst gaining comprehensive access to our range of Real Time Stats applications, ground-breaking Disaster Recovery solutions, and our highly flexible Automated Cust Sat & Transcription products.
The complete range of automated solutions are delivered quickly & at a fraction of the cost of premise based equipment, they require absolutely no capital outlay and are available for a low monthly cost.
For more information, or to discuss your requirements with one of our product specialists, simply call us on 08453 303 303 or visit us at www.performancetelecom.co.uk. We're always happy to help.

Posted on November 05th 2010 at 10:31am by Guy Whettam

Thursday 04th November 2010Performance Telecom Launch New Look Website...

Performance Telecom are proud to announce the launch of our new look website... 
Far from a refreshing facelift, the entire site has been completely redesigned & re-engineered to ensure a stylish, user friendly & effective browsing experience. All that's great about Performance Telecom is now more accessible than ever and we've added our Automated Solutions to what has already been described as a "remarkable" portfolio of call centre products.
Visit us at www.performancetelecom.co.uk and see for your self how our innovative range of products & services could enhance your performance, whatever your telephony needs.

Posted on November 04th 2010 at 09:52am by Guy Whettam

Wednesday 03rd November 2010No Capital?.... No Problem!

It's no secret; poor call centre performance will inevitably lead to disgruntled, dissatisfied customers, all to often the result of insufficient hardware & inappropriate guidance or industry advice . With no remaining budget the temptation to bury your head in the sand can trigger a landslide of longterm problems.The good news for you, is scenarios such as these can be confined to 'what if's' & 'maybe's', providing you act before it's too late.
Performance Telecom have been delivering first class hosted solutions to UK businesses for over 11 years, providing incredibly powerful, flexible & innovative solutions, deployable quickly & at a fraction of the cost of premises based equipment. Our entire suite of Call Centre Solutions are available for a minimal monthly cost & require absolutely no capital outlay.
For more information, a free trial or to speak with one of our industry experts visit us at www.performancetelecom.co.uk where we're always happy to help. 

Posted on November 03rd 2010 at 04:27pm by Guy Whettam

Wednesday 03rd November 2010Performance Telecom Present Tariff Union...

Finally, a no nonsense outbound calling model that guarantees the UK's most competitive rates every single month. You'll find no hidden charges or connection fees & no inflationary increase clauses. At Tariff Union our terms & conditions  are written in plain English and remain completely transparent. In fact, our confidence in both Tariff Unions rates & first class customer service is such, that we've opted for a simple 30 day rolling contract, meaning you're free to leave any time you want after the first month.
If you're interested in finding out how we do it, require an instant online quote, or wish to speak with a member of our team, simply visit us at www.performancetelecom.co.uk. We look forward to hearing from you.  

Posted on November 03rd 2010 at 12:17pm by Guy Whettam
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