Introducing the new Multimedia Customer Satisfaction Survey.
Friday 07th October 2011
Performance Telecoms Customer Satisfaction Survey is now a fully functional Multimedia survey solution with Phone, Web & SMS integration as standard.
Because our solution is integrated, you can give respondents a choice of answering via telephone (for IVR/SMS collection) or web.
We deliver your customer’s feedback to a 'live' contact centre wall board and a secure web page, where you can see your survey results and listen to (or read) word for word comments. Both are updated in real-time and available 24/7, 365 days a year!
It's a fast, flexible, very easy to use and there's no capital cost!
For more information, call us on 0845 456 1500 or contact us via email.
Posted on October 07th 2011 at 09:06am by Guy Whettam
